RETURNS AND REFUNDS
RETURN POLICY
You can return unused items in their original packaging within 30 days of delivery. Sale items cannot be returned. You pay return shipping, unless your item arrived damaged or wrong.
Once we receive your return, we refund your original payment method within 5 to 10 business days.
Damaged or wrong items: report them within 7 days of delivery with a photo, and we send a replacement or issue a refund.
Questions? Call 416 948 3688 or use the Contact page.
SHIPPING
SHIPPING POLICY
We ship to Europe, North America, South America and China.
Orders ship within 1 to 3 business days. Standard delivery takes 3 to 7 business days after your order ships. We email you tracking details when your order ships.
Shipping rates (CAD) Canada: C$8 flat rate. Free shipping on orders over C$75. USA: C$12 flat rate. Free shipping on orders over C$100. Europe, South America and China: C$25 flat rate. Free shipping on orders over C$150.